Take the right question to the right people.

What do you need help with?

Choose the question you would like to clarify now. Several organisations may be involved if you have more than one project.

An initial assessment of your project

Start by describing your goal and housing situation. When booking, ask which documents would help and which advice format suits your question. If you have already used an online check, bring its assumptions, results and your unresolved questions.

From an overview to planning on site

A contractor clarifies the detailed implementation and prepares a quote. For a broader building strategy or funded measures, additional energy advice or specialist planning may be useful or required by the programme.

• Suitable qualifications: Federal list of energy efficiency experts – search by location, building type and the funding programme you need.
• Local contractor: Ulm Netze: find an installer – select the relevant trade and ask directly about availability.
• Define the scope: What will be inspected, calculated and provided in writing? What does the planning cost, and who handles registration?
• Complete the quote: Include alterations, electrical work, metering, commissioning and ongoing services alongside the equipment.

A directory listing does not replace a discussion about experience, scope and timing. Compare quotes for the same task →

Clarify electricity connections and charging

The local grid operator is responsible for technical connection questions. An electricity supplier or charging tariff provider has a different role. First check which electricity network actually serves your connection.

Ulm Netze: electricity connections and network area
Ulm Netze: generation systems and batteries

• For the appointment: Give the address, details of the existing system and the planned extension. Compile power ratings and required documents with your electrical installer.
• Questions to ask: What assessment or registration is required? Who submits it? What response is needed before the next step?
• Record responsibilities: Who coordinates metering, commissioning and any required registration?

Public charging: Clarify access, tariffs and billing with the relevant charging or mobility service provider. SWU: electric mobility and charging services provides a local starting point; find further help in our guide to public charging.

District heating involves two separate questions

For the enquiry: Have your address, building type, current heating, consumption figures with the relevant period and preferred changeover date ready. Include an existing heating load calculation; if you do not have one, ask about the assessment needed next.

The discussion should clarify: Who is responsible, available capacity and timing, connection costs, recurring price components and the work inside the house. Ask for dated written information stating any conditions still to be met.

Prepare the heating replacement as a whole →

Clarify funding and next steps

Advisers and specialist planners help you assess a suitable programme and procedure. The respective funding body decides on funding; the financing bank is also involved in deciding on a loan.

• Describe the project: What should receive funding, who is applying and how is the building used?
• Check the current procedure: Which confirmation, contractual condition or application must be in place before each action?
• Put finance on a sound basis: Consider investment, running costs and any grant not yet approved separately.

Programme links, different application routes and the current notice about Ulm’s energy funding programme are brought together under Costs and funding. There you will also find a template for comparing quotes.

These two projects have their own starting points for checking conditions and the correct sequence: Electric car funding: requirements and application steps · Funding for charging infrastructure in apartment buildings.

Involve others in the discussion early

In rented flats and shared ownership, technical work and agreement go together. Start by preparing a specific proposal for the landlord or property manager.

• Which area or parking space is affected, and to whom is it allocated?
• Who decides on the affected parts of the building and their future use?
• How should investment, operation, billing and possible later expansion be organised?
• Which technical assessment or document is still needed for a shared decision?

Find suitable preparation guidance for home charging for tenants and flat owners, plug-in solar and heating in a rented flat. For several measures, use the shared planning sheet.

The right preparation for your topic

You do not need to work through every topic. Open the list that fits your project.

For two heating quotes: Record investment, running costs and unresolved questions in the heating calculator. The text output includes values, sources and unresolved questions to help you prepare for the discussion.

Leave the discussion knowing what happens next

Ask for a clear summary. Record confirmed information, assumptions and outstanding assessments separately.

If a connection response or a comparable quote is still missing, obtaining it is the next step. More questions and short answers →

Then update your planning sheet: What I know · What is unresolved · Who can help · What I will do next. Agree a date for the next response too.

Sources and further help

The organisations are linked directly in the relevant sections. Contact and service pages were checked on 19 September 2026. Confirm current appointments, the scope of advice and any fees with your chosen provider.